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Introduction |
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The following Terms and Conditions apply generally to all the products and packages
sold by Travelling Chip (Pvt) Ltd. (The Company), please ensure you read carefully
the Special Terms & Conditions attached to flight-hotel & car hire bookings. Your
payment to the company confirms acceptance of these terms and conditions. |
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Responsibility |
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The Products are sold by The Company as agents for AIRLINE AND WHOLESALE COMPANIES
and other principals providing, inter alia, accommodation and transportation
services. All tickets, coupons, exchange orders, vouchers and receipts are issued
subject to the appropriate tariffs and terms and conditions of sale of the The
Company's principals and these conditions. It is therefore important to note that
all bookings made by the Company are subject to the terms and conditions imposed by
airlines, coach operators, hoteliers and others providing services including, but
not limited to, shipping, rail, car hire, ferry, tour and restaurant operators whose
services are utilised by the Company, some of which limit or exclude liability in
respect of insolvency, non operation, death, personal injury, delay and loss or
damage to baggage. |
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Liability |
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The Company accepts no liability for any loss or damage occasioned by the negligence
of such principals and reserves the right to cancel or modify itineraries or
bookings where circumstances require. The Company cannot accept any liability for
the acts, omissions or default, whether negligent or otherwise, of airlines, car
rental operators, ferry companies, hoteliers, tour operators or other persons
providing services in connection with your tour pursuant to a contract between
themselves and you (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over whom The Company has no direct or exclusive control. Your acceptance of any tickets, coupons, exchange orders, vouchers and
receipts will be deemed acceptance of the above conditions and of any alterations
made to your tour. The Company reserves the right to decline acceptance of any
individual on any tour. |
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Availability |
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The products sold by the Company are subject to availability at the time of booking. |
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Rates and Price Variations |
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The Company reserves the right to vary the rates in the event of adverse moments in
exchange rates or price rises made by the principals. Additional bookings will be
subject to surcharge as appropriate. Rates are: per tour, per night, accommodation,
per crossing ferries, per package; as appropriate to the particular product. Car
rental is based on a 24 hour period commencing from the time of pick-up. |
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Price Inclusions and Exclusions |
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Items included in the prices or rates of the products are specified in each section.
Prices do not include: meals other than as stated in itineraries; any air fares;
Government departure taxes; passport and visa charges; vaccination fees; airport
taxes; all items of a personal nature such as telephone calls, beverages; laundry;
excess baggage charges and gratuities; travel insurance. |
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Spelling of Names and Documentation |
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Please ensure that the spelling of all names is correct and match the details
exactly as shown on your passport(s). It is your responsibility to advise us of the
correct information at the time of booking, as you will incur substantial costs to
amend details at a later stage if the information you supplied was incorrect. |
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Travel Documents |
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Travel documents are not normally issued until three weeks before departure. When
documents have been issued & received by the company they will be dispatched (mailed
or emailed) to you. |
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Passport and Visas |
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It is very important that you read the following information carefully and contact
our office if you require any assistance in any area.
All individuals departing from Pakistan must be in possession of a valid passport
which must have at least one blank page. If your passport is due to expire within
six months of your return arrival in Pakistan then under normal circumstances you
should obtain a new passport. Should you be travelling on anything other than an
Pakistani Passport then it is your responsibility to bring this to our attention as
you may require a visa or permit to re enter Pakistan. |
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Vaccinations |
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Vaccinations are required for certain destinations. Please contact your local doctor
who will advise you of these requirements. |
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Payments to The Company: |
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Full payment is required to secure your booking. Please note that in some cases
suppliers may require a deposit higher than 25000 pakistani rupees per person. No
bookings will be processed until a deposit is received. No liability will be
accepted by The Company until payment is actually received by The Company. Any
binding contract will only exist between you and The Company when final payment has
been made and all tickets, coupons, exchange orders, vouchers and receipts have been
issued to you by The Company. |
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Cancellation of Booking |
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If you request The Company to cancel your travel arrangements, our liability will be
limited to a refund of all monies paid by you, less any of our cancellation service
fees and, less charges that will be made by airlines, hotels, car hire companies,
cruise companies, tour operators, and other suppliers. Cancellation fees normally
range between 50% and 100% of the total cost, not including taxes/port fees.
Travel Insurance. In many cases cancellation fees are 100% Refunds of monies can
take a minimum 12 weeks to obtain from the travel supplier/wholesaler.
Flight Timings, Departure Points, Flight Numbers
The timings shown on your ticket are subject to re-confirmation on both OUTBOUND and
INBOUND journeys. Please contact the applicable Airline at least 72 hours before
departure. The Company cannot accept responsibility for amended flight timings or
numbers. |
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Multiple Tickets and Connections |
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If you have purchased multiple tickets which mean you are transiting or connecting
from one carrier to another or the same carrier, we cannot accept responsibility for
any future schedule changes that may affect your connecting times. Also, we cannot
accept responsibility for any additional costs incurred in changing your flights to
accommodate possible future amended schedules. Please note that when booked on
multiple airlines (and sometimes even on the same airline) you may need to check in
your baggage with each airline at the transit point. |
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Hotels |
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Please note that hotels and room upgrades are listed as per your reservation.
Please be aware that hotel grades and hotel standards do vary between countries.
Any transfers, breakfasts or late checkouts that you have booked and prepaid will be
shown on the vouchers. Please note: two star and budget hotels generally contain
limited facilities and standards vary quite considerably across this hotel grade. |
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Air Seats |
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Please note that infants under 2 years of age (international flights) also under 2
years of age (domestic flights) are not allocated a seat. |
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Security Deposit – Car Rental |
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On all car rental bookings, the majority of charges are pre-payable in Pakistan. On
collection of your car you will however be asked for a security deposit to the value
of between 50000 PKR to 200000 PKR. This deposit can be paid by cash or the car
rental operator may accept credit card imprint. If the deposit is lodged in cash,
then the refund will be made to you direct by the car rental operator. If a credit
card is used, a charge will be deducted to your account covering petrol and
ancillary cost upon termination of your rental. |
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Frequent Flyer Customers |
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Please note if you are a frequent flyer member you should retain your air ticket and
boarding pass as The Company cannot be held responsible for obtaining copies of your
air ticket at any future date. It is your responsibility with your frequent flyer
programme whether the booking class on your reservation is eligible for frequent
flyer po98nts. |
